Process management as a basis for business success
Process integration drives organizations to adapt and stay competitive, achieving key business results and objectives.
Juan Lugo Marín
Doctor in Administrative Sciences and management consultant with a solid background in Industrial Engineering, quality management and productivity engineering. His academic experience spans almost two decades, being a professor at various institutions and the author of books and numerous scientific articles in areas such as quality management, strategic foresight and business models.
Todas las publicaciones de Juan Lugo Marín
Application of Lean Manufacturing in quality management
ISO 9001:2015 requires determining opportunities for improvement, implementing actions, and correcting nonconformities to increase customer satisfaction.
Key Elements for Implementing ISO 9001 Quality Management Systems
The implementation of quality management systems strengthens competitiveness and ensures compliance in demanding industrial environments.
ISO 9001: Importance and business certification
ISO 9001 ensures that organizations comply with customer and legal requirements, promoting satisfaction and continuous improvement of the system.
Principles of quality management
The quality management principles guide the management system, serving as a frame of reference to successfully implement the requirements.
Key factors in planning a Quality Management System
Quality systems face internal obstacles that require strategic approach, cultural alignment, and effective institutional commitment.
Addressing risks and opportunities in an ISO 9001:2015 QMS
Identifying and managing risks and opportunities strengthens the effectiveness of processes under ISO 9001:2015.
Structure of the quality management system according to ISO 9001:2015
ISO 9001:2015 defines 'stakeholder' as a person or organization affected or influenced by a decision or activity.
ISO 27001: Key to secure information management
Today, in the 21st century, the different organizations, regardless of their nature, focus their efforts on staying and being successful in a global market characterized by strong competition.